New Customer

Water Services

New to PSWID?

Here’s how to set up water service.

Opening an account takes just a few minutes. Here’s what you need to do.

STEP 1. Call us at (928) 476-4222.

We’ll need the following information:

  • Your name
  • Your address where you require new service
  • Your phone number
  • Your preferred start date

STEP 2. Once we receive your request, we work internally to add your new account to our system.

STEP 3. On your service start date, a PSWID employee will visit your home to obtain a starting water meter read.

STEP 4. If there was a previous account holder at your new address, our customer service team makes sure that his or her account is completely disconnected, and new service is set up in your name.


Manage your account online.

After you have created a PSWID account, be sure to set up Online Bill Payment. It’s easy and convenient!

• Register and manage your account online

• Learn how to read your water bill

• Sign up for paperless billing


Save water & money with our efficiency tips!

Learn More